Availability Monitoring

Availability comes even before performance

One small device or router in the whole chain, can disconnect your app from your end customers.

Availability Index is one key measurement to the CIOs and IT heads. IT Infrastructure team and application teams work hard to get the apps responding faster. With applications being complex, we must first ensure that the app is up and running; it must be accessible to the users. It is all the more important that users are able to access apps from their geo locations.

Resileo provides a simple and elegant way to monitor the availability of:

  • Applications
  • Hardware Devices
  • Network Devices
  • Peripheral Devices

As long as there is a way to check  the availability of the app or device, using a http url, Our apm can monitor the availability and up time of the same.

If you want to ensure the availability of your CRM or HR or core banking app, from your own office locations/branches, you can do the same with our apm Availability Monitoring agents. In case of the app not being available, you can find out the reason as well such as network failure, app down etc.

By ensuring availability of apps, you automatically comply with SLAs and IT Operations Management best practices.

This also gives a proactive monitoring from your head quarters. The central team can find out which branches/locations are disconnected from the central apps, before your customers keep calling you.

Configuring Availability Monitoring (AVM) in our apm

Availability Monitoring (AVM) monitors your Web Applications for its online availability from a specified location. The Availability statistics are displayed in the AVM Dashboard.

Steps for Availability Monitoring

  • Open Appedo APM Portal URL in a browser.
  • Login with valid credentials.
  • Click on USER View tab.
  • Click on AVM.
  • Download the AVM agent from the home page
  • Extract the Downloaded file to desired location.
  • Enter the Location name as shown with highlighted letters, in the configuration properties file found in extracted folder as below and Save the file                                 
  • #AGENT_VERSION=xx.xx.xx                
  • COLLECTOR_URL=xxxxx.xx.xx                
  • USER_ID=yklaludiiQ1c2v8X8NHXqQQAMPERAGE3DQAMPESEAGESED                
  • GUID=               
  •  # LOCATION Eg.: country#state#city#region#zone                
  • AGENT_LOCATION=UnitedStates##California##                
  • TIMEOUT_IN_MILLISECONDS=5000
  • Open the Command prompt
  • Execute the following commands
  • copy "%JAVA_HOME%\jre\lib\security\cacerts" cacerts_appedo_agent
  • keytool -import -alias apm.appedo.com -keystore cacerts_appedo_agent -storepass changeit -file apm.appedo.com.crt -noprompt
  • java -Djavax.net.ssl.trustStore=cacerts_appedo_agent -Djavax.net.ssl.trustStorePassword=changeit -jar appedo_avm_monitor.jar

NOTE:- Ensure successful Installation of AVM Agent, The location status appears in green color in the APM portal.

  • Click on Plus Symbol for adding AVM Test
  • Click on Availability Monitor
  • Enter test name, URL.
  • Select Start date, End date
  • Select duration and click proceed
  • Select Location from “Location” screen
  • Once you have configured AVM Test, it is available as an AVM card Layout
  • Click on AVM test card layout to view the Application(URL)’s Availability status for the Location

    

‍Customer List

IDFC Bank
MetricStream
Merittrac
Hexaware
HCL Technologies
Global Analytics
Enstar Group
Datascan
Daimler Chrysler Research & Technology
Curatio
Compuware
CompassLabs
Cognizant
TVS Logistics
Star Health
WIPRO
Verizon
Ultramatics
Swaas
Shipnet
RCS
Adrenalin
L&T Infotech
BHEL

Customer Testimonials

End to end performance visibility, provided by Resileo really helps us. Daily digests from Resileo provide cool data that that I want to see. I suggest every SaaS product, to use Resileo.
Santhosh C, KreatoCRM
Resileo helped us to shrink time. Our distributed teams used to take weeks to isolate performance issues. Now, with Resileo, all teams are on the same page; they identify performance bottlenecks in minutes.
Ganesh S, PrimeFocus
It was imperative for us, being a personal finance application, to have a third party test and validate our Android mobile app before we launched to the public. Resileo stepped right in with its professionalism, work ethic and QA expertise at an affordable price. I am happy to say FinAskus is now live on the Google Play Store to rave reviews. You can now avail our financial advisory services by downloading us from the play store and visiting us at www.finaskus.com.
Manish Hemrajani, COO, Finaskus Technologies
With Resileo, we are able to view the full-stack performance of our applications and servers. Resileo helped us to overcome application scalability issues in an agile mode.
Sankaran G, City Union Bank