Sample Test Scenarios - Ecom, Inventory Management, CRM

Sample Functional Testing Scenarios

Top 100 Test Scenarios for an ecom application

View the hot promotion plans on home page
View top level categories of products on home page
View the order of sub categories of products under each category
View top products list under each category-sub category
View products as grid
View products as thumbnails
View small and large images of products with short and long descriptions
Search for a product with brand name
Search for a product with a model name or number
Search for a product below certain price
Search for a product within a price range
Search for a product with some keywords in description
Search for a product of certain color
Search for a product in specific store
Search for a product in a specific geography
Search for a product that are referred by many community people
Search for a product for a range of user ratings
Search for a product with multiple combinations of above
Sort product search results based on price
Sort product search results based on store
Sort product search results based on buyer rating
Add a product to cart
Add multiple products to cart from same search results
Add multiple products to cart from different search results
Remove a product from cart
Add the same product to cart after removing it
Add the same product multiple times to cart
Alter quantity of products after adding to cart
Alter quantity to zero in the cart
Provide payment details to buy product
Provide payment details and cancel it
Provide wrong credit card details and try to buy
Purchase product thru corporate purchase plans
Provide shipping address same as user’s registered address
Provide shipping address different from the user’s registered address
Register new user with valid details
Register new user with invalid details
Register same user with same emailed and userid
Provide same credit card details to two different users
View the registration email contents for new users
Change password for a registered user
View change password email content
Do not use account for 60 days and login after that time period
Login as user, add a product, logout and login again
Use correct promotion code for correct product
Use wrong promotion code for a product
Use a valid promotion code to a product but after its expiry date
Use a promotion code more than once for purchase
User a private promotion code of another registered user
Track the purchase order for delivery
Rate a product for its quality
Join a group purchase and confirm purchase
Join a group purchase and cancel after an hour or day
Join a group purchase for more than once
Define alert to notify when product price falls into certain range
Purchase a product whose price is more than your credit card limit
Purchase a product when the product is out of stock
View product details from a different country settings
File a complaint as a buyer
View complaint tracking email content
View complaint status on the buyer portal
View past order history for a user
Modify the user profile after a few purchase transactions
Add products in wish list
Manage different lists as part of user profiles
Comment on a product
Comment on a purchase
Provide feedback on a purchase
Refer a product to another user in the community
Use one time shipping plan for a purchase
subscribe to annual shipping plans and do a purchase
Subscribe to newsletters
Unsubscribe to newsletters
Freeze a user account
Unfreeze a user account
Set transaction limits for users
Generate reports for today’s purchase
Generate reports for purchase for specific products
Generate reports for purchase in specific geographies
Generate reports for shipping status
Generate reports for customer complaints
Generate reports on purchase feedback
Upload stores details who act as suppliers
Upload price details from various stores
Upload products and price details from stores in different formats such as xml, csv, Excel etc.
Upload products and price details from stores with erroneous records
Upload product image contents with static images
Upload product image contents with animated images
Create survey to selected users
Publish a poll to all users
Create product promotion codes and publish to selective users or geography
Manage shipping and handling charges and terms
Manage group purchase settings and products
Extend a promotion offer
Configure prizes for buyers on specific purchase criteria such as 100000thbuyer etc.
Configure corporate purchase accounts
Manage out of stock alert settings
Manage different payment gateway settings
Configure SMS alerts to users
View whether purchase details reflect in the CRM thru synchronization

Top 100 Test Scenarios – Inventory Management

Configure part number generation settings and generate new part numbers
Manage part numbers and serial numbers and check for uniqueness
Configure item categories and sub categories and map items
Configure bay, bin/bucket settings and allocate items
Configure unit of measurement and map to items
Configure item reorder levels
Configure item expiry dates
Configure Bill of Material details and rearrange items
Configure alternate BOM details
Configure base price and depreciation settings of items
Create Goods Receipt Notes with multiple line items
Approve or reject GRNs
Create Goods Issue Notes with multiple line items
Approve or reject Goods Issue Notes
Create Goods Inspection notes with multiple line items
Approve or reject Goods Inspection Notes
Set up lot number allocation for bulk storage items
Map item storage UOM to vendor UOM
Manage vendor details and map items supplied
Create stock adjustment notes with multiple line items
Approve or reject stock adjustment notes
Create inventory movement within storage areas of same location
Create inventory movement across storage areas of different locations
Enter Physical Inventory data
Compare physical inventory and system data
Perform batch updation of stocks based on receipts, issues and movement transactions to sync up system
Manage bin cleaning data
Configure old part number to new part number mapping details
Export inventory batch data to central warehouse
Import inventory batch data from central warehouse for synchronization
Calculate daily/weekly/monthly closing and opening balances for item quantities
Search product availability
Map invoice details with GRN details
Verify GRN details with PO details
Keep issuing items below reorder level and zero stock
View email contents on item reorder alerts
Reverse a stock adjustment
Reverse a goods movement
Alter the price details after goods are received or issued
Allocate an item to a bin to which the item category is not mapped
Alter UOM of items after some time frame
View item bin layouts in graphical mode
Manage vehicle data that load items to inventory thru goods receipt
Manage vehicle data that unload items from inventory thru goods issue
Set up special storage conditions for items and bins such as temperature, etc.
Manage storage conditions data
Review alert contents when storage criteria thresholds are breached
Check the contents of auto PO generation based on item threshold level
Remove items from bin as scrap or expired
Accept rejected items after rework by supplier
Assign bar codes to items and lots
Record excess items
Record shortage items
Load product images from time to time
Create multiple price list for same item
Mark items automatically as dead-stock based on time period
Run batch process to re-shuffle items to most used bins
Create records of damages inside stores
Return items back to stores
Approve or reject item returns
Create pest control schedule
Feed pest control data
Enter or detect stores close or open records by employees
Enter preventive maintenance records such as fire extinguisher details etc.
Enter store safety compliance records such as exhaust fans, drains, ducts etc.
Feed standard costing data for items
Feed actual costing data for items from orders in real time
Define shortest routes within stores or warehouses to move items
Enter vehicle details for within the warehouse goods movement
Enter trip details of vehicles within the warehouse goods movements
Enter zone configurations for loading, unloading
Import item or BOM details from csv files or spreadsheets
Print goods receipts, issue notes, return notes, adjustment notes
Print dispatch labels to different stores
Read data from bar code scanners, check duplicates
Read item data from RFID sensor interface, check duplicates
Read container and vehicle data from RFID sensor interface
Archive data based on aging criteria of records
Suspend receipt of specific items, look for alerts
Suspend issue of specific items, look for alerts
Suspend movement of specific items, look for alerts
Revoke suspension of receipts of specific items
Revoke suspension of issue of specific items
Revoke suspension of movement of specific items
Configure alerts on supplier data such as rejection, invoice issues etc.
Maintain legal certifications for items for receipts or issues
Freeze particular item and make it absolete
Merge data of two different stores in batch mode
Check interfaces to finance, purchase and CRM
Generate inventory list based on categories
Generate stock register with cost and filters
Generate reorder report
Generate physical inventory reconciliation report
Generate discrepancy reports between invoice and GRN
Generate discrepancy reports between GRN and PO
Generate goods rejection patterns chart based on reason for rejection
Generate consolidated view of many storage areas of items
Generate vehicles based report of inventory movements
Generate stock ageing report
Generate goods damage report

Top 100 Test Scenarios - CRM Application

Create an account
Create a contact
Create a lead, convert it to contact/account
Map multiple contacts to account
Create an opportunity
Track the opportunity across multiple stages
Define territories and assign contacts
Define sales approval hierarchy
Create product categories and catalog
Create pricing policies
Create discount policies
Create a quote
Track quote for submit and approval
Create a campaign
Track campaign over stages
Map leads to campaigns
Import contacts
Import accounts
Import leads
Export contacts
Export accounts
Export leads
Suspend a sales user
Revoke a sales user
Suspend a marketing user
Revoke a marketing user
Reassign a user to a different territory
Reassign a user on the sales hierarchy
Reassign a user to an account
Reassign a user to a quote
Reassign a user to a campaign
Modify contact details
Modify account details
Modify lead details
Modify opportunity details
Modify product details
Delete a contact
Delete an account
Delete a lead
Delete an opportunity
Delete a campaign
Delete a product
Hold-on a campaign
Search details on opportunity
Attach various documents to opportunity
Configure all look-up values
Modify look up values after using those in some records
Delete look up values after using those in some records
Configure the probability formula
Change probability formula after using that in some records
Change sales funnel status flow
Check email notification on opportunity status change
Check email notification on reassigning users
Hide some fields for specific user groups
Create document folders
Create documents under folders
Share documents within sales team or marketing team
Remove documents
Remove document folders
Create FAQs
Modify FAQs
Delete FAQs
Attach FAQs to sales queries
Enter follow-up details for contact
Enter follow-up details for account
Enter follow-up details for opportunity
Add new fields to accounts
Add new fields to contacts
Add new fields to opportunities
Add new fields to leads
Add a task to self
Assign a task to fellow-user
Set auto reminder rules
Modify auto reminder rules
Delete auto reminder rules
Define meets using calendar
Sync calendar with Outlook, google etc
Send auto reply to a prospect
Modify access rights to user groups
View opportunity history
View contact history
View account history
View agent follow-up history
View quick dashboard on desktop
View quick dashboard on mobile
View quick dashboard on tablet
Generate sales funnel report
Generate account-wise sales report
Generate daily leads report
Generate agent-wise sales follow-up report
Generate campaign-wise leads report
Generate product-wise sales report
Generate sales projection report
Generate territory-wise sales report
Configure custom graphs to a dashboard
Reconfigure custom dashboards
Export reports
Export dashboards
Share a dashboard with fellow-user
Unshare a dashboard

Top 100 Sample Scenarios

Sample Functional Testing Scenarios

Top 100 Test Scenarios for an ecom application

Top 100 Test Scenarios – Inventory Management

Top 100 Test Scenarios - CRM Application

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